Frequently Asked Questions
Everything you need to know about our rugged apparel and heritage gear.
What is the Filson Lifetime Guarantee?
We stand behind every item we make. Filson guarantees every product made against failure or damage in its intended usage for the entire life of the product.
How should I care for my Tin Cloth garments?
Do not wash or dry clean Tin Cloth. To maintain its water repellency, wipe dirt away with a damp cloth and re-wax the fabric as needed using our Filson Oil Finish Wax.
What are your shipping options and delivery times?
We offer standard ground, 2-day, and next-day shipping. Standard ground orders typically arrive within 3-7 business days depending on your location.
How do I return or exchange an item?
Items in original condition with tags attached can be returned within 30 days of purchase. You can initiate a return through our online portal to receive a prepaid shipping label.
Do you offer repairs for worn-out gear?
Yes, our Seattle-based repair shop specializes in restoring well-loved Filson items. If your gear needs service, please submit a repair request through our website.
How do I determine my correct size?
Many of our items feature a generous 'Classic' fit for layering. We recommend checking the specific size chart on each product page or visiting a Filson store for a fitting.